FAQs

Contact Us

    ** FREQUENTLY ASKED **

    ** FREQUENTLY ASKED **

    CAN I GET A REFUND?

    There are no refunds.

    DO YOU OFFER DESIGNATED DRIVER TICKETS?

    Thank you for thinking responsibly and, YES, we offer designated driver tickets as an add-on ticket. In order to purchase a DD ticket, you must be accompanied by someone with a VIP or GA ticket

    DO I HAVE TO BE AT LEAST 21 YEARS OF AGE?

    Yes. By law, everyone must be 21 years or older to attend this event. Children, toddlers, and babies are not allowed inside the festival grounds. ​

    HOW MANY SAMPLES DO I GET?

    Your ticket includes either 15 (Early Entry) or 10 (GA) 2oz sampling tickets. Additional tickets are available for purchase at the event.

    ARE CHILDREN ALLOWED?

    Unfortunately no. Children are NOT permitted within the festival space, this includes any Designated Drivers. Everyone who enters the event must be 21 years or older.

    ARE PETS ALLOWED?

    Unfortunately pets are not allowed. Service animals are welcome.

    WHEN IS LAST POUR?

    Serving will stop 10 minutes prior to the event's conclusion.

    I LOST MY ID, WHAT OTHER DOCUMENTATION IS ACCEPTABLE PROOF OF AGE?

    If you cannot locate your driver's license, other forms of acceptable proof of age include your passport or other state-issued ID.

    HOW WOULD I GET MY BAND TO PLAY AT YOUR EVENT?

    We typically book our musical entertainment at least 6 months prior to the event. If the event is further out than 6 months, please email general details including pricing to info@americaontap.com

    WHEN DOES THE DJ START PLAYING?

    The DJ will start when the doors open.

    1. TICKETING & BILLING

    1. TICKETING & BILLING

    MY TICKET WAS NEVER EMAILED TO ME. HOW CAN I GET IT?

    Please email info@americaontap.com for assistance.

    I ALREADY BOUGHT MY TICKET. CAN A DISCOUNT CODE BE APPLIED?

    Discount codes must be applied at the time of purchase and cannot be applied retroactively.

    I LOST MY TICKET. CAN I GET IN WITH MY ID?

    No, you must have a ticket in hand or on your phone with the unique barcode.

    I DON'T DRINK BUT WOULD STILL LIKE TO ATTEND. DO YOU OFFER A NON-DRINKER TICKET?

    Yes, Designated Driver tickets are $10. Even if we are sold out in advance, DD tickets will still be available at the door.

    ARE DISCOUNT CODES AVAILABLE?

    We do offer a variety of discount codes via social media, email blasts, etc. But discount codes cannot be applied retroactively.

    DO PRICES INCREASE AT ANY TIME?

    Yes, prices increase as the event gets closer. Buy early for the best price!

    HOW DO I BUY TICKETS?

    Click the "Buy Tickets Now" button at the top of the page!
    CAN I BUY TICKETS IN-PERSON TO AVOID FEES?

    No, tickets are only available online.

    2. CRAFT BEERS

    2. CRAFT BEVERAGES

    A BREWERY THAT WAS ON YOUR WEBSITE WASN'T AT THE FESTIVAL. WHAT HAPPENED?

    Unfortunately, sometimes life happens and breweries are unable to make it due to staffing shortages or scheduling issues.

    WHERE CAN I FIND THE BEVERAGE LIST?

    You can view the beverage list on the "Breweries" tab above.

    CAN I BUY MORE SAMPLING TICKETS?

    Yes! Additional sampling tickets will be available for purchase at the event.

    WHEN WILL THE BEER LIST BE PUBLISHED?

    Typically the beer list is posted 7-10 days prior to the event.

    WHY ISN'T MY FAVORITE BREWERY AT THE EVENT?

    With our open brewery policy, all are invited! But sometimes they aren't available or we can't reach the right person. Feel free to pass along that their beer will be purchased and there's no fee at all for them to participate!

    HOW DO I GET MY BREWERY INVOLVED?

    We have an open brewery policy! We'll feature your brewery, purchase the beer and there's no table fee! Fill out our form right here with your information and we'll get back to you as soon as possible.

    MY QUESTION WASN'T ANSWERED HERE. WHAT SHOULD I DO?

    If you still have questions, please use the Contact Us section to reach out to us.

    3. VENDORS & SPONSORS

    3. VENDORS & SPONSORS

    WHAT DO SPONSORS RECEIVE?

    Please fill out our online form here and we'll get back to you with complete details on our sponsorship opportunities.

    IS THERE A LIMIT TO THE NUMBER OF VENDORS YOU'LL ACCEPT?

    This varies for each event depending on the size of the festival space.

    HOW DO I BECOME A VENDOR AT YOUR EVENT?

    Please fill out the vendor contact form and then you'll receive our vendor application to fill out.

    MY QUESTION WASN'T ANSWERED HERE. WHAT SHOULD I DO?

    If you still have questions, please use the Contact Us section to reach out to us.

    4. VOLUNTEERING

    4. VOLUNTEERING

    WHEN WILL I RECEIVE MORE INFORMATION ABOUT MY VOLUNTEER ASSIGNMENT?

    You'll receive an email two weeks prior to the event and again the week of the event.

    CAN I VOLUNTEER WITH MY FRIENDS?

    Absolutely! Share the volunteer application link with your friends and we'll do our best to place you together.

    WHAT WILL I BE RESPONSIBLE FOR AS A VOLUNTEER?

    Volunteers will either be responsible for icing down beer or helping out at the gates.

    DO I HAVE TO BE 21 YEARS OR OLDER TO VOLUNTEER?

    Yes, you do!

    HOW DO I SIGN UP TO BE A VOLUNTEER?

    Please follow this link and fill out the form to sign up to be a volunteer.

    MY QUESTION WASN'T ANSWERED HERE. WHAT SHOULD I DO?

    If you still have questions, please use the Contact Us section to reach out to us.